HOLIDAY SPECIALS FROM WESTERN RAILWAY

For the convenience of the passengers and to cater to the extra demands during festive season, Western Railway will be running 94 more winter specials for various destinations. These special trains are in addition to 190 Holidays Specials already declared by Western Railway. The details of additional holiday specials are as under:

 Valsad Ajmer Weekly Specials (20 services)

Train No. 0945 Valsad-Ajmer Weekly Special Train will leave Valsad every Tuesday at 19.35 hrs from 12th October to 14th December, 2010 and reach Ajmer at 11.00 hrs the next day. Train No. 0946 Ajmer-Valsad weekly special train will leave Ajmer every Wednesday at 20.30 hrs from 13th October to 15th December, 2010 and arrive Valsad at 12.00 hrs the next day. Enroute the above trains will halt at Surat, Vadodara, Ratlam, Jaora, Mandsor, Nimach, Chittaurgarh, Bhilwara, Bijainagar and Nasirabad stations in both directions. The train will have 2Tier-AC, 3Tier-AC, Sleeper Class & General II class coaches.

Valsad - Varanasi Weekly Special Train (20 services)

Train No.0943 Valsad Varanasi Weekly Special train will depart from Valsad at 19.40 hrs on every Friday from 8th October to 10th December, 2010 and reach Varanasi at 23.30 hrs the next day. Similarly, Train No. 0944 Varanasi - Valsad Weekly Special train will leave from Varanasi on every Sunday at 04.15 hrs from 10th October to 12th December, 2010 and  arrive Valsad at 12.05 hrs the next day. The train will halt at Udhna, Nandurbar, Jalgaon, Bhusawal, Khandwa, Itarsi, Jabalpur, Katni Jn, Satna, Manikpur, Chheoki and Mirzapur stations in both directions. The train will have AC II tier, AC III Tier, Sleeper class and Second Class General coaches.

Ahmedabad Yeshwantpur Weekly Specials (30 services) - via Vasai Rd

Train No. 0925 Ahmedabad Yeshwantpur (Weekly) Special train will depart from Ahmedabad at 19.30 hrs on every Saturday from 9th October, 2010 to 15th January, 2011 and reach Yeshwantpur  at 4.00 hrs. the next day. Similarly, Train No. 0926 Yeshwantpur - Ahmedabad (Weekly) Special train will depart from Yeshwantpur at 6.20 hrs on every Monday from 11th October, 2010 to 17th January, 2011 and arrive Ahmedabad at 15.10 hrs. the next day. The train will halt at Nadiad, Vadodara, Bharuch, Surat, Vasai Road, Bhivandi, Kalyan, Pune, Daund, Solapur, Gulbarga, Wadi, Yadgir, Raichur, Mantralayam, Adoni, Guntakal, Anantapur, Dharmavaram, Sri Satya Sai Prasanthi Nilayam, Hindupur and Yelahanka stations in both directions. The train will have AC II tier, AC III tier, sleeper class and General II class coaches.

Porbandar - Secunderabad Weekly Specials (24 services)-via Vasai Rd

Train No. 0927 Porbandar - Secunderabad (Weekly) Special train will depart from Porbandar at 23.50 hrs on every Monday from 18th October, 2010 to 3rd  January, 2011 and reach Secunderabad  at 10.30 hrs. the next day. Similarly, Train No. 0928 Secunderabad - Porbandar (Weekly) Special train will depart from Secunderabad at 14.50 hrs on every Wednesday from 20th October, 2010 to 5th January, 2011 and arrive Porbandar at 01.30 hrs. the next day. The train will halt at Wansjaliya, Bhanwad, Lalpur (Jam), Jamnagar, Hapa, Rajkot, Surendranagar, Viramgam, Ahmedabad, Nadiad, Anand, Vadodara, Ankleshwar, Surat, Valsad, Vapi, Vasai Road, Kalyan, Lonavala, Pune, Daund, Solapur, Gulbarga, Wadi, Tandur and Begumpet stations in both directions. The train will have AC II tier, AC III tier, sleeper class and General II class coaches.

The booking for 0925, 0927, 0943, 0945 will open on 3/10/2010.

SPECIALTRAINS FOR BUDHA DHAMA CHAKRAPAVARDHAN DAY

Southern Railway will run the following special trains to clear extra rush in connection with Budha Dhama Chakrapavardhan Day celebration.

      Chennai Central – Nagpur – Chennai Central Superfast Specials: Train No. 0675 Chennai Central – Nagpur Superfast Special will leave Chennai Central  at 21.30 hrs. on 15.10.10 (Friday) and arrive Nagpur at 14.45 hrs. the next day. In the return direction, Train No. 0676 Nagpur – Chennai Central Superfast Special will leave Nagpur at 16.00 hrs. on  19.10.10 (Tuesday)  and arrive Chennai Central  at 11.00 hrs. the next day. The trains will stop at Gudur, Vijayawada  and Balharshah. T.No.0675 will stop at Warangal also. T.No.0676 will stop at Nellore also. The composition of the trains will be 1 AC 2-tier, 1 AC 3-tier, 10 Sleeper Class, 4 General Second Class and  2 luggage-cum-brake van coaches.

  Advance reservation for the above trains will commence on 01.10.2010.

DEEPAVALI SPECIAL TRAINS

Southern Railway will run the following additional special trains to clear extra rush of passengers during Deepavali Festival.

1. Chennai Egmore – Nagercoil – Chennai Egmore Special: T.No.0617 Chennai Egmore – Nagercoil Special will leave Chennai Egmore at 20.20 hrs. on 04.11.2010 and arrive Nagercoil at 11.00 hrs. the next day. T.No.0618 Nagercoil – Chennai Egmore Special will leave Nagercoil at 13.30 hrs. on 05.11.2010 and arrive Chennai Egmore      at 04.25 hrs. the next day. The composition of the trains will be 1 AC 2-tier, 1 AC 3-tier,      1 First Class, 6 Sleeper Class, 9 General Second Class and 2 luggage-cum-brake van coaches. The trains will stop at Tambaram, Chengalpattu, Villupuram, Vriddhachalam, Tiruchchirappalli, Dindigul, Kodaikanal Road, Madurai, Virudunagar, Sattur, Kovilpatti, Vanchi Maniyachchi, Tirunelveli and Valliyur. T.No.0618 will stop at Mambalam also.

2. Chennai Egmore – Sengottai – Chennai Egmore Special (via. Mayiladuthurai) : T.No.0609 Chennai Egmore – Sengottai Special will leave Chennai Egmore                   at 20.20 hrs. on 06.11.2010 and arrive Sengottai at 10.20 hrs. the next day. T.No.0610 Sengottai – Chennai Egmore Special will leave Sengottai at 17.00 hrs. on 07.11.2010 and arrive Chennai Egmore at 07.20 hrs. the next day. The composition of the trains will be 1 AC 2-tier, 1 AC 3-tier, 8 Sleeper Class, 4 General Second Class and 2 luggage-cum-brake van coaches. The trains will stop at Tambaram, Chengalpattu, Villupuram, Tiruppadiripuliyur, Chidambaram, Mayiladuthurai, Kumbakonam, Thanjavur,   Tiruchchirappalli, Dindigul, Madurai, Virudunagar, Tiruttangal, Sivakasi, Srivilliputtur, Rajapalayam, Sankarankovil, Pamba Kovil Shandy, Kadayanallur and Tenkasi.  T.No.0610 will stop at Mambalam also.

3. Madurai – Chennai Egmore – Madurai Superfast Special: T.No.0606 Madurai – Chennai Egmore Superfast Special will leave Madurai at 21.10 hrs. on 03.11.2010 and arrive Chennai Egmore at 07.20 hrs. the next day. T.No.0605 Chennai Egmore – Madurai Superfast Special will leave Chennai Egmore at 22.45 hrs. on 06.11.2010 and arrive Madurai at 08.50 hrs. the next day. The composition of the trains will be                 1 AC 2-tier, 1 AC 3-tier, 1 First Class, 6 Sleeper Class, 9 General Second Class and      2 luggage-cum-brake van coaches. The trains will stop at Dindigul, Tiruchchirappalli, Thanjavur, Kumbakonam, Mayiladuthurai, Chidambaram, Tiruppadiripuliyur, Villupuram, Chengalpattu and Tambaram. T.No.0606 will stop at Mambalam also.

4. Madurai – Chennai Egmore Special: T.No.0606A  Madurai – Chennai Egmore Special will leave Madurai at 18.00 hrs. on 07.11.2010 and arrive Chennai Egmore at 04.25 hrs. the next day. The composition of the train will be 1 AC 2-tier, 1 AC 3-tier, 1 First Class,    6 Sleeper Class, 9 General Second Class and 2 luggage-cum-brake van coaches. The train will stop at Kodaikanal Road, Dindigul, Tiruchchirappalli, Vriddhachalam, Villupuram, Chengalpattu, Tambaram and Mambalam.

Advance reservation for the above trains will commence on 01.10.2010.

AUGMENTATION OF TRAINS (Extra Coach) DUE TO FESTIVAL SEASON

To clear the extra rush of passengers , Railways have  decided to augment the following trains on permanent  basis as under:-

The 2651/2652 Hazrat Nizamuddin-Madurai Tamil Nadu Sampark Kranti Express train  will  be augmented by one additional sleeper coach from 09.10.2010  from Madurai and 12.10.2010 from Hazrat Nizamuddin. 
The 6317/6318  Jammu Tawi-Kanya Kumari Him Sagar Express  train will  be augmented  by one additional sleeper coach  with immediate effect  in both the directions

To clear the extra rush of passengers during Durga Puja, Diwali & Chhat Puja, Railways have  decided to augment the following trains on temporary basis as under:-

The 5159/5160 Chhapra-Durg Sarnath Express trains will  be augmented by one additional sleeper coach from 12.10.2010 to 14.11.2010 from Chhapra and from 13.10.2010 to 15.11.2010 from Durg.
The 2587/2588 Gorakhpur-Jammu Tawi Amar Nath Express train will  be augmented  by one additional sleeper coach from 18.10.2010 to 8.11.2010 from Gorakhpur  and from 23.10.2010 to 13.11.2010  from Jammu Tawi.
The 5097/5098 Barauni-Jammu Tawi Amar Nath Express train will be augmented   by  one additional sleeper coach from 22.10.2010 to 12.11.2010 from Barauni and from 19.10.2010 to 09.11.2010 from Jammu Tawi.
The 5009/5010 Lucknow-Jabalpur Chitrakoot Express train will be augmented   by one additional sleeper coach from 12.10.2010 to 14.11.2010 from Lucknow Jn. and from 13.10.2010 to 15.11.2010 from Jabalpur.
The 5007/5008  Manduadih-Lucknow Jn. Krishak Express train will be augmented by one additional general class coach from 13.10.2010 to 15.11.2010 from Manduadih and from 12.10.2010 to 14.11.2010 from Lukcnow Jn.

The 2448/2447 Nizamuddin- Manikpur- Nizamuddin U.P.Sampark Kranti Express train will be  augmented by one additional  sleeper class coach  from 3.10.2010 to 19.11.2010  while departing from H.Nizamuddin and  from 4.10.2010  to 20.11.2010 when departing from Manikpur.
The 2461/2462 Jodhpur- Delhi Jn. Jodhpur  Mandore Express train will be  augmented by one additional  sleeper class coach from 1.10.10 to 10.10.10 when departing from Jodhpur  and from 2.10.10 to 11.10.10 while departing from Delhi Jn.
The 2963/2964 Udaipur-Nizamuddin-Udaipur Intercity Express train will be  augmented by one additional  AC 3 Tier  coach from 1.10.10 to 10.10.10 when departing from Udaipur  and from 2.10.10 to 11.10.10 while departing from H.Nizamuddin.
The 4887A/4888A Barmar- Haridwar- Barmar  Link  Express train will be  augmented by one additional  AC 3 Tier  coach and  sleeper class coach each  from 1.10.10 to 10.10.10 when departing from Barmar  and from 2.10.10 to 11.10.10 while departing from H.Nizamuddin.

4119/4120  Dehradoon- Kathgodam  Express on experimental basis for a period of three months by one  additional  A.C.2 tier cum AC 3 Tier  from 1.10.10 to  31.12.10  while departing  from Dehradun and from 2.10.10 to 01.01.2011  while departing  from Kathgodam.

Augmentation by Western Railways

Train No.	Type of coach augmented	From	To
2903/2904 Mumbai Central-Amritsar Golden Temple Exp	One II AC	15/10/10	15/01/11
2909 Bandra Terminus-Nizamuddin Garib Rath Exp	One III AC	16/10/10	15/01/11
2910 Bandra Terminus-Nizamuddin Garib Rath Exp	One III AC	17/10/10	16/01/11
2933/2934 Ahmedabad- Mumbai Central Karnavati Exp	One II sitting	15/10/10	15/01/11
2935/2936  Mumbai Central-Surat-Jamnagar Exp	One II sitting	15/10/10	15/01/11
2943 Valsad-Kanpur Udyogkarmi Exp	One II sleeper	20/10/10	12/01/11
2944  Kanpur - Valsad Udyogkarmi Exp	One II sleeper	22/10/10	14/01/11
9051 Valsad- Sonpur Shramik Exp	One II sleeper	16/10/10	15/01/11
9052 Sonpur  - Valsad Shramik Exp	One II sleeper	18/10/10	17/01/11
2947 Ahmdabad- Patna Azimabad Exp	One II sleeper	18/10/10	12/01/11
2948 Patna -Ahmdabad Azimabad Exp	One II sleeper	20/10/10	14/01/11
2955/2956 Bandra Terminus-Jaipur S.F. Exp	One III AC One II sleeper	15/10/10	15/01/1
9017/9018 BandraTerminus-Jamnagar Saurastra Janta Exp	One III AC	15/10/10	15/01/11
9049 Bandra Terminus - Patna Exp	One sleeper	18/10/10	10/01/11
9050 Patna - Bandra Terminus Exp	One sleeper	20/10/10	12/01/11
9143/9144 Bandra Terminus-Ahmedabad Lok Sakti Exp	One III AC	15/10/10	15/01/11

SPECIAL TRAIN - AMRITSAR TO ALLAHBAD

In order to clear extra rush of rail passengers, Northern  Railway has decided to run one  Special train no.  0460 Amritsar  Allahabad Super fast on 1.10.2010 (1 Trip). This special super fast train will depart from Amritsar at 10.50 a.m On1.10.2010   to reach Allahabad at 4.15 a.m the next day and will  stop at Jallandar Cantt.,  Ludhiana,  Ambala,  Delhi Jn. and Kanpur Central    enroute  to  Allahabad.

WR TO RUN 190 WINTER SPECIAL TRAINS

To clear extra rush during the festive season of Durga pooja, Diwali and Christmas, Western Railway will run special trains for benefit of passengers.

 1.Bandra Terminus-Jammu Tawi-Bandra Terminus Weekly  Superfast Special Train

Train No.0905 Bandra Terminus Jammu Tawi Weekly Superfast Special train will depart at 16.55 hrs on every Monday from Bandra Terminus and reach Jammu Tawi at 01.00 hrs on Wednesday. This train will run from 18th October to 15th November, 2010. Similarly Train No. 0906 Jammu Tawi Bandra Terminus Weekly Superfast Special will leave from Jammu Tawi on every Wednesday at 09.30 hrs. arriving Bandra Terminus at 17.50 hrs. next day. This train will run from 20th October to 17th November, 2010. The train will halt at Borivali, Surat, Vadodara, Ratlam, Kota, Sawai Madhopur, Mathura Jn., Delhi Safdarjung, Ludhiana and Chakki Bank stations in both the directions. The train will have I AC, AC II Tier, AC III Tier, sleeper class and II class General coaches.

 2.Bandra Terminus - Gandhidham-Bandra Terminus Weekly Specials

Train No. 0909 Bandra Terminus - Gandhidham (Weekly) Special train will depart at 23.45 hrs on every Thursday from Bandra Terminus and reach Gandhidham the next day at 15.30 hrs. This train will run from 7th October, 2010 to 13th January, 2011. Similarly, Train No. 0910 Gandhidham Bandra Terminus (Weekly) Special train will depart at 06.30 hrs from Gandhidham on every Thursday and arrive Bandra Terminus at 22.25 hrs on the same day. This train will run from 7th October, 2010 to 13th January, 2011. The train will halt at Borivali, Valsad, Surat, Vadodara, Ahmedabad, Viramgam and Samakhiyali stations in both directions. The train will have AC II tier, AC III tier, sleeper class and General II class coaches.

 3.Bandra Terminus - Indore-Bandra Terminus  Weekly Specials

Train No. 0931 Bandra Terminus - Indore (Weekly) Special train will depart at 12.45 hrs on every Monday from Bandra Terminus and reach Indore the next day at 03.30 hrs. This train will run from 4th October 2010 to 17th January, 2011. Similarly, Train No. 0932 Indore Bandra Terminus (Weekly) Special train will depart at 17.30 hrs from Indore on every Sunday and arrive Bandra Terminus the next day at 09.45 hrs. This train will run from 3rd October, 2010 to 16th January, 2011. The train will halt at Borivali, Surat, Vadodara, Dahod, Ratlam, Nagda, Ujjain, Dewas in both directions. The train will have AC II tier, AC III tier, sleeper class and General II class coaches.

4.Bandra Terminus-Okha-Bandra Terminus Weekly Specials

Train No. 0933 Bandra Terminus Okha (Weekly) Special train will depart at 23.25 hrs on every Wednesday from Bandra Terminus and reach Okha the next day at 20.20 hrs. This train will run from 6th October, 2010 to 12th January, 2011. Similarly, Train No. 0934 Okha - Bandra Terminus (Weekly) Special train will depart at 11.25 hrs from Okha on every Tuesday and arrive Bandra Terminus the next day at 05.35 hrs. This train will run from 5th October, 2010 to 11th January, 2011. The train will halt at Borivali, Surat, Vadodara, Ahmedabad, Viramgam, Surendranagar, Wankaner, Rajkot, Hapa, Jamnagar, Khambaliya and Dwarka stations in both directions. The train will have AC II tier, sleeper class and General II class coaches.

5.Mumbai Central - Ahmedabad-Mumbai Central Tri- Weekly Superfast Specials

Train No. 0989 Mumbai Central - Ahmedabad Tri-Weekly Superfast Special train will depart at 22.50 hrs on every Tuesday, Thursday & Sunday from Mumbai Central and reach Ahmedabad the next day at 6.00 hrs. This train will run from 2nd November, 2010 to 16th January, 2011. Similarly, Train No. 0990 Ahmedabad Mumbai Central Tri-Weekly Superfast Special train will depart at 21.40 hrs from Ahmedabad on every Wednesday, Friday & Monday and arrive Mumbai Central the next day at 6.15 hrs. This train will run from 3rd November, 2010 to 17th January, 2011. The train will halt at Borivali, Surat and Vadodara stations in both directions.The train will have AC II tier, AC III tier, sleeper class and General II class coaches.

6.Ahmedabad Lucknow-Ahmedabad Weekly Superfast Specials (via Anand, Godhra)

Train No. 0923 Ahmedabad Lucknow (Weekly) Superfast Special train will depart at 23.25 hrs on every Friday from Ahmedabad and reach Lucknow the next day at 22.00 hrs. This train will run from 1st October to 10th December, 2010.Similarly, Train No. 0924 Lucknow - Ahmedabad (Weekly) Superfast Special train will depart at 7.00 hrs from Lucknow on every Sunday and arrive Ahmedabad the next day at 5.50 hrs. This train will run from 3rd October to 12th December, 2010.The train will halt at Godhra, Ratlam, Kota, Sawai Madhopur, Gangapur City, Bayana, Agra Fort, Tundla and Kanpur stations in both directions.The train will have AC III tier, sleeper class and General II class coaches.

 The bookings of train No.0905 Bandra (T)-Jammu Tawi, 0909/0910 Bandra (T)-Gandhidham, 0923/0924 Ahmedabad-Lucknow, 0931/0932 Bandra (T)-Indore, 0933/0934 Bandra (T)-Okha & 0989/0990 Mumbai Central-Ahmedabad will open on 28th September, 2010.

Detail of RLWL/RQWL

In case of each road-side station quota, berths/seats are booked by the originating station for journeys up-to the road-side station only up-to the extent of accommodation earmarked for that Road-Side quota .In such cases, distance restriction does not apply. If that berths/seat is redefined from a remote location, then booking can also be done beyond the road side station, within the limits defined for the remote location quota. In no case can a through passenger be given accommodation in the RS berth and the redefined portion. For eg., a passenger traveling from NDLS to MAS cannot be given accommodation in a berth defined as GNRS up-to BPL and subsequently redefined as GN from BPL to MAS.

Pooja/Diwali/Winter Special trains by North Western Railways

Railway will run following Pooja/Diwali/Winter Special trains during Winter season -2010 to clear extra rush of passengers from 1st Oct, 2010 to 20th Dec. 2010. According to Mr. Lalit Bohra CPRO/NWR, the Detailed timings along with the days of service are furnished below :-

1.Jaipur-Indore-Jaipur (Weekly) Super Fast

Train No. : 0227/0228, Jaipur-Indore-Jaipur (Weekly) Super Fast (from 5 Oct. to 15 Dec. 2010) Total 11 Trip.Date & Time of Run : Train No. 0228, Jaipur-Indore Super Fast, From Jaipur every Tuesday on 8.40 PM (from 5 Oct. to 14 Dec., 2010) & Arr. at Indore 6.35 AM. next day, & Train No. 0227, Indore-Jaipur Super Fast, From  Indore every Wednesday on 10.30 PM.(from 6 Oct. to 15 Dec., 2010) and Arr. at jaipur 8.20 AM. next Day.Halts : Durgapura, Banasthali Niwai, Sawai Madhopur, Kota, Nagda, Ujjain, Dewas.Composition : 01 first cum third  AC, 01 third AC, 06 Second Sleeper, 03 Second Class & 02 SLR, Total 13 Coaches.

2. Bikaner-Dadar-Bikaner (Weekly) Super Fast

Train No. : 0287/0288, Bikaner-Dadar-Bikaner (Weekly) Super Fast (from 4 Oct. to 14 Dec. 2010) Total 11 Trip.Date & Time of Run : Train No. 0287, Bikaner-Dadar Super Fast From Bikaner every Monday on 2.45 PM (from 4 Oct. to 13 Dec., 2010) & Arr. at Dadar 12.50 PM. next day, & Train No. 0288, Dadar - Bikaner Super Fast From  Dadar every Tuesday on 2.35 PM.(from 5 Oct. to 14 Dec., 2010) and Arr. at Bikaner 12.40 PM. next Day.Halts : Deshnokh, Nokha, Nagore, Merta Road, Gotan, Jodhpur, Luni, Pali marwar, Marwar Jn., Rani, Falna, Jawai Bandh, Sirohi Road, Abu Road, Palanpur, Chapi, Unjah, Mehsana, Ahamdabad, Nadiad, Vadodara, Bhruch, Surat, Navsari, Valsad & Borivali. Composition : 01 Second AC, 01 third AC, 08 Second Sleeper, 06 Second Class & 02 SLR, Total 18 Coaches.

3. Ajmer-Haridwar-Ajmer (Tri-Weekly) Special

Train No. : 0240/0239, Ajmer-Haridwar-Ajmer (Tri- Weekly) Special (from 2 Oct. to 19 Dec. 2010) Total 34 Trip.Date & Time of Run : Train No. 0240, Ajmer-Haridwar Special  From Ajmer every Monday, Thursday, Saturday on 6.50 PM (from 02 Oct. to 18 Dec., 2010) & Arr. at Haridwar 10.25AM. next day, & Train No. 0239, Haridwar-Ajmer Special From  Haridwar every Tuesday, Friday, Sunday on 8.00 PM.(from 3 Oct. to 19 Dec., 2010) and Arr. at Ajmer 11.30 AM. next Day.Halts : Kishangarh, Phulera, Asalpur Jobner, Jaipur, Gandhi Nagar, Dausa, Bandikui, Alwar, Rewari, Delhi, Shamli & Tapri.Composition : 01 third AC, 06 Second Sleeper, 06 Second Class & 02 SLR, Total 15 Coaches.

IRCTC Refund Rules of e-ticket and I-ticket

Refund Rules

Ticket Booking/cancellation Hours: 00.30 HRS to 11.30 HRS IRCTC Service Charges for I-Ticket (Service charge levied is not Refundable):-

Class Service Charge Sleeper Class/Second Class (SL/2S) Rs.40/- per ticket Higher Class (1AC,2AC,3AC,CC,3E,FC) Rs.60/- per ticket

IRCTC Service Charges for E-Ticket (Service charge levied is not Refundable):-

Class Service Charge Sleeper Class/Second Class (SL/2S) Rs.10/- per ticket Higher Class (1AC,2AC,3AC,CC,3E,FC) Rs.20/- per ticket

Refund Rules:-

Reservation Failed Transaction:-

If amount getting debited from customer account and ticket not issued, IRCTC will refund the entire Fare and IRCTC service charges electronically(as credit to the relevant credit /debit card account used for the transaction), but the bank/card transaction charges are likely to be forfeited.

IRCTC's payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

Cancellation before Chart Preparation:-

All refund will be processed as per Extant Railway Rules:

Cancellation Charges:-

The amount deducted is based on the time of cancellation and the status of your ticket. Detailed explanations are given below:-

For cancellation of confirmed tickets more than one day in advance of the scheduled departure of the train, excluding the date of journey, the minimum cancellation charges based on the class of travel as follows:-

Flat Cancellation charges per passenger Class of your ticket Rs.70/- AC First/Executive Class Rs.60/- AC Chair Car/First Class/AC 2 Tier/ AC 3Tier Rs.40/- Sleeper Class Rs.20/- Second Class

For cancellation of confirmed tickets less than 24 hrs and upto four hours before the scheduled departure of the train, the cancellation charges will be 25% of the total fare paid by you, subject to flat minimum cancellation charges for each class.

For cancellation of confirmed tickets less than four hours before the scheduled departure of the train and upto the prescribed time limits as mentioned below, after actual departure of the train, the cancellation charges will be 50% of the fare paid by you, subject to flat minimum cancellation charges for each class.

Distance of Journey Time limit for cancellation after departure of the train. Upto 200 Kms. 3 Hrs. From 201 Kms. To 500 Kms. 6 Hrs. Over 500 Kms. 12 Hrs.

For cancellation of RAC/Waitlisted tickets upto the prescribed time limits, full refund of fare will be given, after deducting the clerkage charges per passenger. If you are having a ticket with several legs of journey, if the first leg of the journey is confirmed the whole ticket will be treated as a confirmed ticket for purposes of applying cancellation/refund rules. On the other hand if the first leg of the journey is in the waiting list, even if the all the other legs of onward journey are confirmed, the whole ticket will still be treated only as waitlisted ticket for purposes of grating refund.

Tatkal tickets - A flat refund of 25% of total fare charged on ticket, excluding Tatkal Charges is granted on cancellation of confirmed Tatkal tickets, which are cancelled up to 24 hrs. before the schedule departure of train. No refund on confirmed Tatkal tickets when cancelled within 24 hrs. of the schedule departure of train. For contingent cancellation & waitlisted Tatkal ticket, cancellations charges will be deducted as per existing Railway rules.

I-Ticket

Cancellation is not possible on Internet. To cancel a ticket, the customer will have to submit the ticket at any computerized reservation (PRS) counter. The fare paid by the customer will be refunded electronically (as credit to the relevant credit/debit card account used for the transaction) after deducting cancellation charges. Bank charges that are being levied by the Payment Gateway/Banks are not subject to refund in the event of cancellation of tickets by the Customer. The cancellation charge is determined by the Indian Railway's rules for cancellation and is based on the time of cancellation and the status of the ticket. IRCTC service charge is not refunded. PRS counter will issue a cancellation ticket/receipt and IRCTC will credit the amount of refund due, to the customer's account. No cash refund will be given to the Customer. For further details please refer to the Indian Railways rules for Cancellation.

Cancellation of I-Tickets can be done on all PRS counters from 08:00 A.M. to 08:00 P.M. on weekdays and from 08:00 A.M. to 2:00 P.M. on Sundays. On closure of PRS counters at 08:00 P.M on weekdays and at 02:00 P.M. on Sundays, the passenger may approach for cancellation at refund terminals provided at certain stations. Such cancellation through the refund terminals are allowed only for tickets available for travel on the same day and up to 12 hrs on the following day. I-Tickets can also be cancelled at the boarding station, within 4 hours before the scheduled departure of the train Upto 3 hrs after actual departure of train for tickets upto distance of 200 kms Up to 6 hrs after departure of train for tickets upto a distance of 201 to 500 kms. Upto 12 hrs after actual departure of train for tickets over a distance of 500 kms.

In the case of night trains leaving between 09.00 P.M. and 06.00 A.M. (actual departure) I-tickets can be cancelled at PRS counters within the time limit specified in the cancellation rules or within four hours after the opening of reservation office on the following day whichever is later.

In case refund terminals are not available due to any reason, to cancel such tickets, the passenger may get his ticket cancelled manually through the stationmaster and get Ticket Deposit Receipt (TDR) and apply for refund to IRCTC. Send your claim for refund to the following address attaching the original copy of the TDR to

General Manager (Operations),

Indian Railway Catering and Tourism Corporation Ltd.

1stFloor, Internet Ticketing Centre

IRCA Building, State Entry Road

New Delhi 110055.

IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways.

E-Ticket

E-Tickets (Reservations) can be cancelled only through Internet till Chart preparation of the train and it is not allowed at face to face Railway Counters. If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train (which is normally 4 hours before the scheduled departure of the train from the train starting station) through the Internet. He can log on to www.irctc.co.in and go to Booked Tickets link and select the ticket to be cancelled and can initiate the cancellation by selecting the passengers to be cancelled. Cancellation would be confirmed online and the refund would be credited back to the account used for booking. There will be no cash refund at any stage

If customer is not able to cancel through web interface before Chart Preparation, customers are requested to send their request through “offline cancellation” the link is available left navigation under heading of My Transactions or the user has to send an email from the email ID toetickets@irctc.co.in from their registered e-mail id with IRCTC.

If there is any partial cancellation of ticket please ensure that the modified ticket (Electronic Reservation Slip) is printed separately.

In case the passenger travelling against e-Ticket is not carrying the printed copy of the "Electronic Reservation Slip" during his/her journey, a nominal charge of Rs.50/- is chargeable by the TTE/ Conductor Guard in the train against an excess fare ticket.

Cancellation in case of trains cancelled:-

I-Ticket:-

I-Ticket can be cancelled upto 72 hrs after the scheduled departure of train at any computerized reservation counter.

Lost/misplaced of I-tickets:-

No refund is permissible against lost/misplaced tickets. Loss of tickets be reported to railways immediately to prevent fraudulent use of lost tickets. However, duplicate ticket can be issued only in case of lost/torn/mutilated, confirmed or RAC tickets and the passenger can travel on the accommodation reserved for him as per extant Railway rules.

E-Ticket:-

If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

The above rules of Indian Railways are subject to change without prior notice

e-ticket Cancellation after Chart Preparation:-

For Confirmed Tickets:-

Refund on confirmed reservation. The customers are requested to use the online TDR Filing & Status tracking service provided by IRCTC. Select the "File TDR" Link in the left panel under the "My Transactions" menu for filing TDR online IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. In case of e-ticket to refund is processed by the Refund Office of the Zonal Railways in whose jurisdiction the destination station of the train falls.

Online File TDR option is not available for Agent. If ticket booked through Agent the refund request should be routed through Agent.

Whenever Agents receive such a request from their customers they are required to send a mail to etickets@irctc.co.in containing following details.

Ticket Details:-

PNR Number Transaction Id Train Number From To Date of Journey

Passenger Details:-

Sl.No Passenger Name Age Sex Reason for TDR

Apart from above, the agent will send a declaration that he has obtained written request from the customer for refund.

IRCTC will file TDR and forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to Agents account through which payment was made after receiving the same from the concerned Railways.

Fully Wait Listed Tickets:-

Full waitlist tickets the tickets in which on one PNR, all the passengers are on waitlist PNRs are dropped from the reservation charts.

Such passengers are not required to send online request for cancellation.  Tickets will be cancelled automatically and money will be  refunded in respective account electronically.

On a PNR which has all the passengers on waiting list at the time of charting, the names of such waitlisted passengers will not appear in the charts and such passengers, if found travelling, will be treated as unauthorized and charged accordingly.  However, on a PNR which has some passengers confirmed or RAC status and some on waiting List, all the names including those on waiting list will appear in chart.

If Chart not prepared any of location such cases IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways.

Part confirm/RAC/Waiting List:-

If on one PNR there is more than one passenger and one passenger is having confirmed/RAC status and rest is on waiting list or vice-versa, names of all the passengers booked on such PNR will appear in the chart.

A certificate can be obtained from the Ticket Checking staff in the train regarding non-travelling of wait-listed passengers on such tickets. Refund will be processed through TDR refund only after receiving the original certificate. IRCTC will forward the claim to Concerned Railways along with original certificate to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways.

If all such passengers do not want to travel before chart preparation, online cancellation can be done as at present. However, after chart preparation, online request can be sent to IRCTC through TDR refund for seeking refund. IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways.

Ticket deposit receipt(TDR) Rules and Procedure:-

About TDR :

TDR ( Ticket Deposit Receipt) If the customer was not able to perform the journey due to any /or the following reason

1. Train Cancelled By Railways 2. Train running Late by More than Three hours And Passenger Not Travelled 3. Difference of Fare in case proper coach not attached 4. AC Failure 5. Travelled without proper ID proof 6. Wrongly charged by TTE 7. Party partially travelled 8. Passenger Not travelled The users can apply for refund in such cases.

Ticket deposit receipt(TDR) Rules in case of I-Ticket:-

Online refund request is not allowed for i-ticket

Customers are requested to surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt (TDR) within 30 days from the date of scheduled travel. Send your claim for refund to the following address attaching the original copy of the TDR to General Manager (Operations), Indian Railway Catering and Tourism Corporation Ltd. 1stFloor, Internet Ticketing Centre IRCA Building, State Entry Road New Delhi 110055. The TDR Refund will be processed as per Extant Railway Rules: IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. The refund process will take at-least 90 days and more Ticket deposit receipt(TDR) Rules in case of E-Ticket:- E-ticket refund request (after chart preparation) can be filed online. The customers are requested to use the online TDR Filing & Status tracking service provided by IRCTC. Select the “File TDR” Link in the left panel under the “My Transactions” menu for filing TDR online IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. In case of e-ticket the refund is processed by the Refund Office of the Zonal Railways in whose jurisdiction the destination station of the train falls. Online File TDR option is not available for Agent. If ticket booked through Agent the refund request should routed through Agent only. Whenever Agents received such a request from their customers they are required to send a mail to etickets@irctc.co.in containing following details.

Ticket Details

PNR Number Transaction Id Train Number From To Date of Journey

Passenger Details

Sl No. Passenger Name Age Sex Reason for TDR

A part from above, the agent will give a declaration that he has obtained written request from the customer for refund.

IRCTC will file TDR and forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to Agents account through which payment was made after receiving the same from the concerned Railways.

TDR Refund Rule (Miscellaneous Cases):

In case train is cancelled by the Rlys due to accidents, breaches or floods, Bandh or Rail Roko agitation etc- full refund of the fare of entire booked journey will be granted .On line cancellation of such cases can be done up to 72 hrs. In case train is running late more than 3 hrs and Passenger has not travelled the TDR can be filed online. In case proper coach is not attached-Difference of fare between the booked class and lower travelled class will be refunded. Certificate from the TTE (in original) for the lower class travelled is must to claim for refund. (a) In case of AC failure of AC1class/Executive class- Difference of fare between AC1class or Executive class and First Class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund. (b)In case of AC failure of AC2/AC3 class- Difference of fare between AC2/AC3 class and Sleeper Class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund. (c)In case of AC failure of AC chair car class- Difference of fare between AC chair car class and second class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund. In case Travelling without proper ID proof-will be considered without ticket and will be charged accordingly. Chief Commercial Manager/Refunds can be approached for discretionary refund. Excess fare ticket (EFT) (in original) issued by the TTE is must to claim for refund. In case of wrongly charged by the TTE-full refund will be granted by the Chief Commercial Manager/Refunds. Excess fare ticket (EFT) (in original) issued by the TTE is must to claim for refund. In case party/ family partially travelled- refund will be granted by the Chief Commercial Manager/Refunds as per rule. Certificate from the TTE (in original) for the less passenger travelled is must to claim for refund. In case passenger not travelled, refund will be granted by the Chief Commercial Manager/Refunds, on merits, as per extant Railway rules. Partially used reserved ticket by Rajdhani, Shatabdi and Jan Shatabadi Exp- No refund is allowed. In case Rlys is not able to provide accommodation-full refund will be granted. Refund on Tatkal Ticket- if it is cancelled up to 24 hrs before the scheduled departure of the train 25% excluding the Tatkal charges will be refunded. Thereafter no refund means would be zero refund. Part Confirm/RAC/Waiting List Ticket. (a). If on one PNR there are more than one passenger and one passenger is having confirmed/RAC status and rest are on waiting list or vice-versa, names of all the passengers booked on such PNR will appear in the chart.. (b). A certificate can be obtained from the Ticket Checking staff in the train regarding non-travelling of wait-listed passengers on such tickets. Refund will be processed through TDR refund only after receiving the original certificate. IRCTC will forward the claim to Concerned Railways along with original certificate to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. C. If all such passengers do not want to travel before chart preparation, online cancellation can be done as at present. However, after chart preparation, online request can be sent to IRCTC through TDR refund for seeking refund. IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways Note-Certificate from the TTE (in original) for the AC not worked or Excess fare ticket (EFT) (in original) issued by the TTE for wrongly charged or Certificate from the TTE (in original) for the less passenger travelled may be submitted to the following address along with the application to claim for refund General Manager (Operations), Indian Railway Catering and Tourism Corporation Ltd. 1stFloor, Internet Ticketing Centre IRCA Building, State Entry Road New Delhi 110055. Delay in submitting the Original Certificate from the TTE may result in delay in processing the case or may result in repudiation. In case of any problem in e-ticket TDR filing, please mail to etickets@irctc.co.in