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Thursday, October 28, 2010

Rule revised for Reserved Tickets left behind

Correction slip No. 23 to Indian Railways Commercial Manual VoU Para 320 may be revised as under:
The following procedure should be adopted when passengers, leave their tickets behind:-
320: Tickets left behind - When passengers, leave their reserved tickets behind, the Station Master concerned, on finding/getting such tickets will send a control message through control phone or any other mode of communication, free of charge to the nearest convenient station giving the details of the tickets, viz. PNR Number, Train Number, Coach Number, Berth/Seat, Class, station from, station to and the name of the passenger/passengers, if known. The Station Master of the message sending station will ensure that the message has reached at the desired destination.
The Station Master of the station to whom the message has been communicated will on receipt and the authority of this message, issue a free excess fare ticket to destination and hand it over to the passenger. The Station Master of the station, where the left behind tickets are found/made available, will cancel the original tickets and submit the same along with his report to the Traffic Accounts Office. A copy of the report should also be sent to the Sr. Divisional Commercial Manager/Divisional Commercial Manager.