The Tatkal scheme for reservation has been reviewed and it has been decided to make following changes in the scheme:-
(i)The Advance Reservation Period (ARP) of Tatkal scheme should be reduced from two days at present to one day excluding the day of journey from the train originating station. For example, if train is to depart from the originating station on the second of the month, the Tatkal quota for that particular train shall open at 0800 hours on the first of the month.
(ii)No refund will be granted on cancellation of confirmed Tatkal tickets except in case of circumstances mentioned in Refund para below.
(iii)No duplicate Tatkal tickets shall be issued. Duplicate Tatkal tickets shall be issued only in exceptional cases on payment of full fare including Tatkal charges.
(iv) The facility of change of name is not permitted on the bookings made under Tatkal scheme.
Identity Proofs :
In view of complaints received in recent past regarding alleged irregularities in Tatkal scheme, the matter has been reviewed and it has been decided to re-introduce the need for carrying anyone of the following eight
Identity proofs in original during the course of journey and also at the time of booking :
I. Voter Photo Identity Card issued by Election Commission of India
II. Passport
III. PAN Card issued by Income Tax Department
IV. Driving Licence issued by RTO
V. Photo Identity Card issued by Central/State Government
VI. Student Identity Card with photograph issued by recognized School/College for their students
VII. Nationalised Bank Passbook with photograph
VIII.Credit Cards issued by Banks with laminated photograph
(v)Tatkal tickets shall be issued only on production of one of the eight prescribed proofs of identity (Given above) as per procedure explained below:-
a. For this purpose, a self attested photo copy of the proof of identity of anyone passenger shall be attached to the requisition slip.
b. The details of the identity proof shall be captured by the system and indicated on the reserved tickets as well on the reservation chart.
c. It will not be mandatory for the passenger(s) to go to the counter to book the Tatkal ticket, however, the proof will have to be sent in the aforementioned manner.
d. During the journey, the passenger, whose identity card number has been indicated on the ticket, will have to produce original proof of identity indicated on the ticket, failing which all the passengers booked on the ticket shall be treated as travelling without ticket and charged accordingly. Indication will come on the ticket regarding carrying the same original proof of identity during the journey, as indicated on the ticket.
e. If the passenger whose identity card number is indicated on the ticket is not travelling, all other passengers booked on that ticket, if found travelling in train, will be treated as travelling without ticket and charged accordingly.
f. CRIS may explore the feasibility of storing the number of proof of identity in case of more than one passenger, whose indication can be made on the ticket as well on the reservation chart. If such provision imade anyone of the passengers whose proof of identity have been indicated can produce the original proof as indicated on the ticket as well as reservation chart. In such cases, in case of non-travelling of the one of the passengers whose proof of identity has been indicated, other passenger(s) will be able to undertake the journey on production of original proof of identity by the other passenger(s) whose proof of identity has been indicated on the ticket as well on the reservation chart.
(v)Agents / RTSAs shall be restricted from the booking Tatkal tickets at the counters between 0800 hours and 1000 hours. This restriction shall be enforced through frequent inspection at the counters. The agents both web service agents and web agents shall also be restricted from booking Tatkal tickets on the internet between 0800 hours and 1000 hours.
(vi)Even for internet booking for Tatkal tickets, the passenger shall enter the identity proof type and number, which is to be used for travel. These details shall be printed on the ERS/indicated on the MRMNRM as well as in the reservation chart.
(vii)It will be possible to book a maximum of only four passengers per PNR for Tatkal tickets.
(viii)The web services agents of IRCTC will be permitted to book only one Tatkal ticket per train per day on the internet.
(ix)CRIS & IRCTC will make necessary changes in the software latest by 21.11.2011 and will advise the date of effect to all Zonal Railways
REFUNDS -
A flat refund of 25% of total fare charged on the ticket, excluding tatkal charge is granted on cancellation of tatkal ticket, which is presented for cancellation upto 24 hours before the scheduled departure of the train. However, full refund of fare and tatkal charges will be granted on the tickets booked under Tatkal scheme in the following circumstances :-
If the train is delayed by more than 3 hours at the journey originating point of the passenger & not the boarding point if the passenger's journey originating point and boarding point are different.
If the train is to run on a diverted route and passenger is not willing to travel.
If the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route.
In case of non attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class.
If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any.
For the purpose of granting refunds & issuing TDRs for W/L, the time limit will be the same as applicable for refund of normal tickets.
FARE -
- The Tatkal Charges have been fixed as a percentage of fare at the rate of 10% of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below:-
Class of Travel | Minimum Tatkal Charges (in Rs.) | Maximum Tatkal Charges (in Rs.) |
Second (sitting) | 10.00 | 15.00 |
Sleeper | 75.00 | 150.00 |
AC Chair Car | 75.00 | 150.00 |
AC 3 Tier | 200.00 | 300.00 |
AC 2 Tier | 200.00 | 300.00 |
Executive | 200.00 | 300.00 |
- The above charges will be levied uniformly both in peak period & non-peak periods.
- Tatkal tickets will be issued for actual distance of travel, instead of end-to-end, subject to the distance restriction applicable to the train. The same Tatkal berth/seat may be booked in multiple legs till preparation of charts. At the time of preparation of charts, unutilized portion may be released to the General RAC/Waiting list passengers.
- No concession of any type including senior citizen for tatkal ticket.
- No concession of any type including senior citizen for Tatkal ticket in Garib Rath Trains.