During the peak season rush of summer vacations, WR in its another initiative, has started providing information of its tentative plan to attach extra coaches in regular Mail/Express trains for the next three days in advance on its website www.wr.indianrailways.gov.in . It is a new service started by WR on its website.
The information of tentative plan to attach extra coaches in WR trains will give the waitlisted passengers an idea of the possibility of getting their ticket confirm as the waitlist is reduced considerably after attaching the extra coach in a train. WR has taken this initiative to keep its passengers updated on the position of probability of confirmation of their waitlisted tickets which would also help in minimizing the role of touts/unauthorized agents who try to take advantage of the lack of information amongst the passengers. Besides it will also bring transparency.
WR has already provided passenger friendly information of its summer specials, augmentation of coaches on day to day basis in regular trains. The tentative plan of extra coaches may vary subject to the availability of coaches and other constraints.
WR's website also gives the current information on availability of vacant berths in its major trains in each direction. Similarly, it also provides current position of clearance of waiting list in each class of major trains in each direction to enable the passengers to have an idea of pattern of confirmation of waitlisted tickets.
This passenger friendly information is uploaded on WR's website under the menu "Passenger & Freight Services" on the home page. The waitlist clearance position of the previous days is uploaded under the head "Waiting List Clearance Position" in the same menu. Availability position of vacant berths in major trains for next few days is made available under the head "Availability Position"
Maximising the use of Information Technology and providing information on availability of berths as well as augmentation of coaches in next 1-3 dayswill help in minimizing the dependence of passengers on touts/unauthorized agents and arresting their menace of touting.